shovel.report

Icon for sendbird.comsendbird.com

DNS Records

A75.2.60.5
MXalt1.aspmx.l.google.com (priority: 5)
MXalt2.aspmx.l.google.com (priority: 5)
MXaspmx.l.google.com (priority: 1)
MXaspmx2.googlemail.com (priority: 10)
MXaspmx3.googlemail.com (priority: 10)
NSns-1064.awsdns-05.org
NSns-139.awsdns-17.com
NSns-1692.awsdns-19.co.uk
NSns-568.awsdns-07.net
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TXTZOOM_verify_6quBpaAuT3GP0WfHSXE_1Q

Affiliations

JSON+LD

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          "dateModified": "2025-04-11T14:20:30-07:00",
          "datePublished": "2025-01-21T00:41:00-08:00",
          "headline": "AI customer service",
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          "acceptedAnswer": {
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            "text": "Sendbird is the omnipresent AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. \nCombining omnichannel AI and battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale."
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